Careers at Kiki

Brand History

Coming from a family of antique jewellers, Kiki first started her business in 1985, inspired by the colourful gemstones she was surrounded by as a child. Nearly 35 years later, Kiki McDonough has become one of the most desirable British fine jewellery brands. Based in the heart of Chelsea, London Kiki’s flagship store is a haven of iconic colourful jewellery.  Inspired by her customers, her own lifestyle and the ballet, Kiki’s passion for colour, elegance and workmanship is evident in every piece of Kiki McDonough jewellery.


Company Culture Job Opportunity

Kiki McDonough is a well-established brand that has managed to maintain it's authentic, close-knit family environment. We employ like-minded, motivated individuals that are passionate about fine jewellery, with a willingness to learn and collaborate with one another. The founder Kiki is still involved in all aspects of the company, from the creative to the business side, and actively encourages all staff to contribute their own ideas towards new collections and projects. 

Kiki Job Opportunity

Kiki McDonough is a British fine jewellery designer known for her striking colour combinations and use of semi-precious gemstones. Her enduring success in the jewellery business over the last 35 years is a testament to her creativity, eye for design, and attention to detail. Her passion for colour, elegance, and workmanship can be seen in her timeless fine jewellery, each piece showcasing Kiki’s love of vibrant colour and wearable design. Kiki McDonough is now one of the most desirable British brands in the luxury sector, stocked in the UK and US and available globally online.


Job Description

An exciting opportunity has arisen to join a luxury jeweller based in the heart of Sloane Square. The successful candidate will play an important part in the sales team, driving both customer service and sales to achieve targets as well as making sure the flagship store is well presented and visual merchandising is maintained to a high standard.

Core responsibilities but not limited to are:

• Being the first point of contact for new and existing client enquiries on the shop floor.

• Taking ownership of the sales journey through from orders to collection.

• Maintaining instore and window visual displays, keeping them immaculate and presentable at all times.

• Developing product knowledge to ensure delivery of first-class customer service when assisting clients in store, online and via telephone.

• Proactive selling to clients developing strong relationships and enhancing the sales experience.

• Assisting the retail manager with general store operations.

• Representing the brand accordingly and maintaining high standards across the board.

• Supporting the merchandising manager with shop floor stock replenishment.

• Assisting at events as required.


• Experience in luxury retail beneficial

• Jewellery experience essential

• Excellent communication and interpersonal skills

• Enthusiasm for working in a small team for a highly regarded luxury brand

• Strong attention to detail

• Ability to comfortably work with stock systems and Excel

• Proactive and able to work off own initiative

• Well-presented

• Willing to learn with a ‘can do’ attitude

This is a full-time shop floor role.

To apply for this role, please email your cv to